Help me. I want to work at ASOS!
Your questions answered.
I’m a candidate
Do you have a graduate scheme?
Yes, we do! Check out our Internships page for more information.
How do I apply for a role in Customer Care?
All our vacancies for Customer Care are advertised on the website so keep your eyes peeled!
There are no jobs for my skills/experience advertised at the moment, can I apply speculatively?
We're not accepting speculative CV's at the moment. But on the plus side, our current vacancies section is updated regularly, so keep an eye on there and hopefully something will come up pretty soon.
I can't find a role that I saw last week.
We've received all the applications we need for this role. But make sure to keep an eye on our vacancies page for any other opportunities.
Where are your offices?
We have a number of offices based in the UK. Our HQ is based in Mornington Crescent in Camden, North London, Customer Care department in Hemel Hempstead, Hertfordshire, Technology office in Birmingham and our Warehouse is in Barnsley. We also have offices in Sydney, New York, France, Germany and China coming soon.
How can I get in touch with a member of the Recruitment Team?
The best way to contact us is through our @ASOS_Careers Twitter feed. Tweet us your question and we'll get right back to you!
I'm having problems filling out the online application form... Panic!
Oh no, sounds like a technical issue. Email email@example.com and they'll be able to help. Good luck.
I’ve just applied for a job
Hooray, I've been invited to come in for an interview! Wardrobe crisis, what do I wear?
Wear what you feel comfortable in and you feel gives us the best impression of you. Whether this is your lucky dress or top, your favourite item of the season or you're most professional outfit. We want to meet the real you!
What can I expect from the interview?
Check out The Interview section of this website for all the information you'll need.
I've just applied for a job! What happens next? When can I expect to hear back?
Thanks for your application! We're now taking a look at all the applications and we'll let you know if you've been successful to get through to interview or not. We'll try to get back to you within two weeks, but as some roles attract a large amount of applicants, it can sometimes take a little longer. So please bear with us.
Can I apply for more than one job?
Yes, once you're signed-up to the careers site you can apply for a number of roles and the applications will be considered separately. However, please apply for the roles that are most suitable to your experience and skills.
I’m an agency
How can I get on your PSL?
On the rare occasions that both our team and the PSL are unable to find suitable candidates, we will make a call based on our own experience and the recommendations of peers in other companies.
Do you accept speculative CV's from agencies?
No, our Recruitment Team operates a direct sourcing model. We hire for the majority of our roles without using agencies and on the odd occasion where we need or want some help, we have a small PSL that do a great job of supporting us.